Shipping Policy

Shipping Policy

Thank you for shopping with us.

We aim to process and dispatch all orders as quickly as possible.

Order Processing Time

• Orders are processed within 1-2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Delivery within Pakistan usually takes 3-7 business days depending on your location.
• Remote areas may require additional delivery time.

Shipping Charges

• Shipping charges will be displayed at checkout before completing your order.
• Free shipping promotions may be offered on selected products or order values.

Order Tracking

• Once your order is shipped, you will receive tracking details via SMS, WhatsApp, or email (if provided).
• Customers can contact us for shipment updates.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to weather conditions, courier issues, public holidays, or unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping information is accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of receiving the shipment so we can assist you.

Contact Information

If you have any questions regarding shipping, please contact us:

Email: smayrherbal@gmail.com
Phone: 0308-6741669